Big Contractor vs One-Man Show: How To Choose?

There are bound to be some home improvement projects that won't fit into your skill set. They may not even fit into your best friend or neighbor's skill set.

And that means you'll need to hire somebody else.

This is where things can get tricky. DIY enthusiasts know the value of a one-man show, from both a cost and a service perspective. But if we actually need to hire out for something, shouldn't we want to hire a big contractor with all of the necessary equipment and know-how?

What are the risks? And how can we choose right every time?

Pros and Cons
Right off the bat we'll assume that a big contractor is more expensive than the one-man show. It may not always be the case, but let's just assume it is. That's strike one for the big guy.

But often big contractors have multiple crews, allowing for a more flexible schedule--that can be a major pro in their favor.

The one-man show is more likely to give you personalized and attentive service, since it's their name on the pickup and their livelihood on the line. Good pro there.

But then again, a one-man show probably has more limited contacts and less products available. Con--especially for things like kitchen and bath renos.

What's the score?
Looks like we have one pro each and one con each (did I do that on purpose?) Is there a tiebreaker, something to make or break the choice? That's really up to the individual contractors you have quoting the job.

You may mesh perfectly with a one-man show and end up inviting that person over to watch the game. Or you may have a major personality conflict midway through the job and regret you ever chose him (or her!)

The big contractor may have everything necessary for an efficient, detailed completion of the project. Or they may get bogged down with work or run into staffing issues and leave you waiting for weeks.

There are so many variables in this business and no secret formulas.

Go With Your Gut
The best advice would be to get both the big contractor and the one-man show to quote on your job. Compare them, apples to apples as much as possible, and come to a decision based on what your gut says.

It's not a perfect science, but your instinct is right more often than not. And if all else fails, take another gander at doing it yourself!

Photo courtesy of flickr/world_waif

Diana Dart | Comments () |

Todd Fratzel

Interesting topic and one that has so many answers. I think I have a pretty unique perspective because I'm a DIY'er and run a large construction company. Couple of thoughts on this topic.

1. Insurance - You will often find that most one many shows have limited to zero insurance coverage. While this does help keep their costs low it also puts the home owner at significant risk if something bad happens. So when you create a short list of contractors be sure your small outfits have coverage similar to what the big guys offer.

2. Larger contractors definitely have more buying power and more clout with sub-contractors. When I need something done, i.e. electrician or plumber, I have several sources and it can happen when I want. Smaller guys typically don't have that luxury.

3. Larger contractors have more clout with suppliers especially when it comes to warranty issues. Our larger volumes allow us to pressure suppliers harder when things don't go right.

4. Larger contractors are typically much more in tune with code changes, code provisions and negotiating with code officials.

5. If you find a good, qualified, insured smaller guy that you've enjoyed in the past don't lose his number!

Great topic.....I like your final tip, your gut reaction seldom is wrong....if you take the time to check references and you follow your instinct chances are you'll have a good experience.

Charles & Hudson

Thanks for the unique perspective Todd. You bring up some really great points that should be considered when people are deciding on contractors.