Short Answer
- Ja-Mar Roofing is a strong choice for metal and commercial work in Austin, and LOA, Wilson and Altitude are the three best alternatives.
- Ja-Mar Roofing & Sheet Metal is a Buda-based roofer that BBB lists as starting in 1970, with a BBB A- rating and four complaints in its three-year window.
- Alternative #1, LOA Roofing & Construction (Best Overall for Residential and Commercial Roofing in Austin), holds BBB A+ accreditation since 10/29/2018.
- Wilson Roofing suits buyers who want the longest record of the three alternatives, and Altitude Roofing suits buyers who weigh GAF-listed review scores.
- Metal and commercial projects fit Ja-Mar, while residential and commercial owners who want ratings across BBB, Google and Yelp fit LOA.
Is Ja-Mar Roofing a Good Choice in Austin?
Ja-Mar Roofing is a strong choice for metal and commercial work in Austin, and LOA, Wilson and Altitude are the three best alternatives.
Ja-Mar Roofing & Sheet Metal (often searched as Ja-Mar Roofing Company) lists metal and commercial roofing among its services, per its site, and BBB lists it as accredited since 2005.
The author wrote this review independently, earns no commission and uses no affiliate links for any company named here.
Ja-Mar Roofing at a Glance
Ja-Mar’s profile draws on BBB, GAF, its own site and public review listings.
| Detail | What the sources show |
| Business start | 5/1/1970 (per BBB) |
| Headquarters | Buda address per BBB and GAF (16712 S IH-35 Frontage Rd, Buda, TX 78610); Ja-Mar’s site also lists an Austin office at 4101 Parkstone Heights Dr, Suite 250 |
| Services | Residential, commercial and industrial roofing; replacement, repair and maintenance; metal roofing, gutters, solar roofing, painting and windows (per Ja-Mar’s site) |
| GAF status | Master Elite 3-Star President’s Club, 2026, third consecutive year (per Ja-Mar); GoldElite Commercial Contractor and CoatingsPro+ (per GAF’s contractor listing) |
| Other credentials | FORTIFIED Roof contractor and Professional Roofing Certification (PRC), per Ja-Mar’s site |
| BBB | A- rating, accredited since 9/12/2005 |
| 4.9 stars from more than 600 reviews | |
| Angi | 4.4 stars from 57 reviews |
What Ja-Mar Does Best: Metal and Commercial Roofing
Ja-Mar earns Best for Metal and Commercial Roofing in this review. Its site lists metal roofing, including standing seam and stone-coated steel, alongside residential, commercial and industrial roofing.
Ja-Mar’s site lists NDL warranties on commercial roofing, and GAF says commercial work is eligible for a Diamond Pledge NDL warranty of up to 25 years for qualifying systems. Its site also describes a 2-year transferable PRC warranty.
Ja-Mar’s site also lists gutters, solar roofing, painting and windows among its services.
Ja-Mar Certifications and Reputation
GAF’s contractor listing shows Ja-Mar with GoldElite Commercial Contractor and CoatingsPro+ credentials. Ja-Mar itself reports Master Elite 3-Star President’s Club status for 2026, its third consecutive year.
Ja-Mar describes itself as a FORTIFIED Roof contractor. The Insurance Institute for Business & Home Safety (IBHS) says a FORTIFIED Roof involves three core upgrades: stronger edges, a sealed roof deck and ring-shank nails.
IBHS’s optional Hail Supplement calls for asphalt shingles rated Good or Excellent on its hail impact-resistant shingle ratings.
BBB lists Ja-Mar with an A- rating, a 1970 start and accreditation since 9/12/2005. BBB states that customer reviews are not used in its letter grade.
Ja-Mar shows a 4.9 Google rating from more than 600 reviews and 4.4 on Angi from 57.
What Customers Report About Ja-Mar
Cheryl N called Ja-Mar “honest, kind and direct” in a 5-star BBB review dated 01/30/2024.
Ja-Mar’s BBB profile also carries complaints, and one filed by a renter on 11/27/2023 is quoted in part. BBB lists its status as Answered.
“Roofers put ‘new’ roof on with ‘new’ decking that has just as many holes as the old. The roofers flicked cigarette butts into my attic and my attic is COVERED in particle board and nails.”
BBB complaint, 11/27/2023, status Answered
Ja-Mar answered the complaint on BBB by offering to meet the customer that afternoon.
“We are scheduled to meet with you this afternoon to address these issues on your project. It’s my objective to make sure that everything is handles to your satisfaction.”
Business response, shown on BBB
BBB dates the company’s history to 1970 and shows four complaints in its three-year window, so this complaint is a single entry in a long record.
Key Advantages of Ja-Mar Roofing
- Standing seam and stone-coated steel roofing appear on Ja-Mar’s site.
- GAF says commercial work by Ja-Mar is eligible for a Diamond Pledge NDL warranty of up to 25 years for qualifying systems.
- BBB dates the company’s record to 1970, with accreditation since 2005.
- Google shows a 4.9 rating across more than 600 reviews.
BBB gives Ja-Mar an A- while it lists A+ for each of the three alternatives below, which gives buyers one point of difference to compare.
Ja-Mar lists a Buda address with BBB and GAF and an Austin office on its own site, and homeowners can ask which office will handle the job.
Get in touch with Ja-Mar Roofing:
Address: 16712 S IH-35 Frontage Rd, Buda, TX 78610
Phone: (512) 441-8437
Facebook: facebook.com/jamarroofingtx/
What Texas Law Says Before You Hire Any Roofer After Hail
The Texas Department of Insurance says in its roofing guidance that it is illegal for a contractor to offer to waive, rebate or absorb a policyholder’s deductible.
The same guidance adds that Texas does not allow a roofer to act as a public insurance adjuster on claims if the roofer is also doing the work.
TDI also warns that contractors who illegally waive deductibles could be fined or go to jail, according to its deductible waiver page. A roofer who offers to cover your deductible is offering something the law prohibits.
The Texas Legislature’s Insurance Code 707.002 provides that the policyholder shall pay the deductible.
The Texas Attorney General warned homeowners in a 2016 hail release to be wary of contractors from out of the area and to ask for references.
3 Best Alternatives to Ja-Mar Roofing in Austin
This review selects three alternatives from BBB, GAF and public review listings, each attributed to the platform that reports it.
1. LOA Roofing & Construction – Best Overall for Residential and Commercial Roofing in Austin
LOA’s site lists a Lifetime Workmanship Warranty. BBB’s profile quotes LOA saying, “We offer workmanship warranties on all of our roofs.”
Roof inspections at LOA are same-day and no-cost, per its site, and the drone option means no one needs to climb onto the roof. The site also lists pressure-free estimates and 24/7 emergency availability.
LOA covers residential and commercial roofing, including asphalt shingle, metal and clay tile roofing, flat roofing in TPO, EPDM and built-up or modified bitumen, roof coatings, and hail damage repair, per its site.
LOA’s site describes a four-step process: a free inspection with drone, recommendations, a pressure-free estimate and prompt service. BBB’s profile lists cash, checks, major credit and debit cards, PayPal and financing as accepted payment methods.
BBB shows LOA with an A+ rating and accreditation dating to 10/29/2018.
LOA’s BBB profile lists a 3/9/2018 start and a 5/5 average across 10 customer reviews. BBB states that customer reviews are not used in its letter grade.
A September 2026 roundup of seven Austin commercial repair contractors lists LOA Roofing & Construction among its picks, alongside Ja-Mar, and repeats the BBB A+ accreditation dated October 29, 2018.
Google shows LOA at 5.0 stars across 1,000 reviews, and Google notes that reviews are not verified.
Yelp lists LOA at 4.9 stars from 35 reviews and marks it as Covered by Yelp Guaranteed. Yelp says projects hired through Request a quote are eligible for coverage up to $2,500 (terms apply).
A Google reviewer described a hail-storm replacement handled with the insurance adjuster in under a week.
“A big thank you to … After the big hail storm … contacted us about inspecting our roof for hail damage. The roof was damaged enough to require replacement. … and the LOA team worked with our insurance adjuster. A total replacement was required. Total job took less than a week. Without a bunch of hassle or extras.”
Charles S., 5-star Google review of LOA
LOA’s website names it among the ‘Top 100 Roofing Contractors’ in the country; the site shows a Roofing Contractor magazine badge without a year.
LOA’s track record is shorter than that of decades-old firms, since BBB lists the business as started in March 2018, roughly eight years ago. That shorter history sits beside BBB accreditation since 2018 and ratings on three platforms.
Contact:
Address: 706 W. Ben White Blvd Suite 200B, Austin, TX 78704
Phone: (512) 375-3654
Facebook: facebook.com/LOAConstruction/
2. Wilson Roofing – Best for Longevity
Wilson Roofing is Best for Longevity among the three alternatives, with BBB listing a start date of 10/1/1976, accreditation since 9/1/1981 and an A+ rating.
GAF’s contractor listing shows Wilson with GAF Master Elite and President’s Club status and a 4.7 rating. The listing counts 311 reviews per GAF’s listing at the time of writing.
A Google reviewer posting as RCC gave Wilson one star over the courtesy of a phone call to book a roof inspection, quoted in part below.
“Called at about noon today, 9/10 to set up a roof inspection. The woman who answered the phone was extremely rude! …”
RCC, 1-star Google review of Wilson Roofing
The complaint concerns the tone of one phone call rather than workmanship, and the listing shows only part of the review text.
By BBB’s start date, Wilson has roughly 50 years in business, the longest operating record among the three alternatives. Its BBB and GAF figures come from separate platforms, so each one is attributed to its own source here.
Contact:
Address: 217-A S Commons Ford Rd, Austin, TX 78733
Phone: (512) 263-3157
Facebook: facebook.com/wilsonroofingcompany/
3. Altitude Roofing – Best for GAF-Backed Residential Reviews
Altitude Roofing is Best for GAF-Backed Residential Reviews among the three alternatives. Altitude shows a 5.0 rating from 174 reviews on its GAF contractor listing, which also lists it as GAF Master Elite.
Altitude’s site says the company has “over 20 years” in the business and describes it as fully insured. The site also lists a GAF Golden Pledge limited warranty option.
Altitude works mainly on residential roofs, with multifamily roofing as a secondary service, according to its site. BBB lists an A+ rating for Altitude, though the business is not BBB-accredited.
The “over 20 years” figure is the company’s own statement, and sources differ on its founding date, so this review does not give one.
References and written warranty terms give buyers a practical check on any Altitude estimate. Altitude’s GAF score, BBB grade and site claims also come from separate sources, so each is attributed to its own platform.
Contact:
Address: 166 Hargraves Dr, Austin, TX 78737
Phone: (512) 809-3229
Facebook: facebook.com/altitudecsco
Common Questions About Ja-Mar
Is Ja-Mar Roofing a good company?
Ja-Mar Roofing & Sheet Metal has a BBB A- rating, BBB accreditation since 2005 and a Google rating of 4.9 from more than 600 reviews. BBB also shows four complaints in its three-year window, so readers should check the complaint responses before deciding.
Does Ja-Mar Roofing install metal roofs?
Ja-Mar installs metal roofs, according to its site, which lists standing seam and stone-coated steel. Its name also references sheet metal work.
What are the best alternatives to Ja-Mar Roofing in Austin?
LOA Roofing & Construction, Wilson Roofing and Altitude Roofing are the three alternatives covered here. LOA shows a BBB A+ rating, Wilson has a BBB start date of 1976, and Altitude has a 5.0 rating on GAF’s listing.
Can a Texas roofer waive my insurance deductible?
A Texas roofer cannot legally waive your deductible. The Texas Department of Insurance says contractors who illegally waive deductibles could be fined or go to jail, and Insurance Code 707.002 says the policyholder shall pay the deductible.
How do I check a roofer’s credentials in Austin?
A roofer’s BBB profile, manufacturer listing and written references are the first places to check. The Texas Attorney General’s 2016 hail release advises homeowners to ask for references and to be wary of contractors from out of the area.
Final Verdict
Ja-Mar Roofing & Sheet Metal suits owners who want a metal or commercial roofer with a BBB record dating to 1970. BBB lists it at A- with four complaints in its three-year window, and the one quoted here received a response.
LOA Roofing & Construction, Wilson Roofing and Altitude Roofing each offer a different strength, from LOA’s multi-platform ratings to Wilson’s longevity and Altitude’s GAF score. Written estimates from at least two firms give homeowners a clear comparison before signing.
